Payment Policy

Mani Kaaga Moni – Payment Policy

  1. Accepted Payment Methods
    We accept major payment methods depending on your location, including:

    • Credit and Debit Cards (Visa, MasterCard, American Express)
    • PayPal
    • Stripe Secure Payments
    • AliPay
    • GooglePay
    • ApplePay

  2. Currency
    All transactions are processed in Australian Dollars (AUD). International customers may incur conversion fees or additional charges from their financial institutions.

  3. Payment Security
    We use secure payment gateways, including Stripe and PayPal, which comply with the highest industry standards for data protection.

  4. Payment Terms

    • Full payment must be made at the time of purchase.
    • Orders will not be processed until payment has been successfully received.

  5. Fraud Prevention
    We reserve the right to verify payments to prevent fraudulent transactions. Suspicious orders may be delayed or canceled.

Shipping Policy

Mani Kaaga Moni – Shipping Policy

  1. Shipping Methods and Carriers

    • Domestic Shipping: We use Australia Post and other trusted carriers.
    • International Shipping: Depending on location, we use DHL, FedEx, and other reliable international couriers.

  2. Shipping Locations

    • We ship to all states and territories within Australia.
    • We also ship internationally to the following countries:
      • United States
      • China
      • Japan
      • Canada
      • New Zealand
      • United Kingdom
      • Hong Kong

  3. Shipping Costs

    • Free worldwide shipping is available until further notice.

  4. Shipping Times

    • Domestic Shipping: 3-7 business days.
    • International Shipping: 7-14 business days.

  5. Order Tracking

  6. Undeliverable Packages
    If a package is returned to us due to an incorrect address or failed delivery attempt, the customer is responsible for any additional shipping fees.

Returns Policy

Mani Kaaga Moni – Returns Policy

  1. Change of Mind Returns

    • Products can be returned within 30 days of receipt for a refund, exchange, or store credit.
    • Items must be unused, in their original packaging, and with all tags intact.
    • Return shipping costs are the responsibility of the customer.

  2. Faulty or Damaged Items

    • If you receive a faulty or damaged product, contact us at [email protected] within 7 days of delivery.
    • We will arrange a replacement, repair, or refund at no cost to you.

  3. Return Process

    • Email us at [email protected] with your order number and reason for return.
    • Upon approval, we will provide the return address.

  4. Refunds

    • Refunds will be processed within 5-7 business days upon receiving the returned item.
    • Refunds are issued to the original payment method.

Privacy Policy

Mani Kaaga Moni – Privacy Policy

  1. Introduction
    At Mani Kaaga Moni, we are committed to protecting your privacy and ensuring your personal information is handled in compliance with the Privacy Act 1988 (Cth).

  2. Information We Collect

    • Personal Information: Name, email address, phone number, billing and shipping address.
    • Payment Information: Credit/debit card details or PayPal account information processed securely via Stripe.
    • Website Usage: Cookies, IP address, and browsing behavior.

  3. How We Use Your Information

    • To process and fulfill your orders.
    • To improve our website and services.
    • To send promotional offers, only if you have opted in.

  4. Disclosure of Information

    • We do not sell or rent your personal information to third parties.
    • Your data may be shared with trusted service providers for order processing, shipping, and payment handling.

  5. Data Security
    We use industry-standard encryption to protect your data during transmission and secure storage.

  6. Your Rights

    • You may access, update, or delete your personal information at any time.
    • Opt-out of marketing communications by clicking “unsubscribe” in any email or contacting us at [email protected].

  7. Contact Us
    For privacy-related inquiries or to request our return address, please email us at [email protected].